Mattel Issues Urgent Notice Over Adult Website Link on ‘Wicked’ Doll Packaging

Mattel addresses packaging misprint on “Wicked” movie dolls containing inappropriate website link, implements immediate corrective actions while secondary market emerges.
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Key Takeaways

  • Mattel issues urgent consumer advisory after adult website link discovered on “Wicked” doll packaging, prompting immediate retail removal
  • Manufacturing error creates unexpected collector market with misprinted packages selling for up to ten times original price
  • Company implements comprehensive response including product removal and consumer safety guidelines

URLs Matter: Mattel has issued an apology following the discovery of a significant misprint on their new “Wicked” movie-themed dolls, where packaging accidentally includes a link to an adult website instead of the official movie site. NPR reports that the company is taking immediate action to address the error on dolls featuring characters from the upcoming film starring Ariana Grande and Cynthia Erivo.

https://twitter.com/just2goodYT/status/1855382617085878447

Consumer Safety Prioritized: The manufacturer advises parents to either discard packaging or obscure the incorrect URL to prevent children from accessing inappropriate content. The dolls, intended for children ages 4 and up, have been removed from major retailers, including Amazon and Target.

  • Immediate removal from retail shelves
  • Customer service support is available

Market Response Evolves: The Hollywood Reporter reports that the manufacturing error has created an unexpected secondary market, with some collectors listing the misprinted packages on eBay for up to $250, significantly above the original $25-40 retail price.

Broader Impact Assessed: The incident comes at a crucial time for both Mattel and the “Wicked” franchise, with the film’s first part scheduled for release on November 22, 2024. The special edition dolls were part of a larger merchandising campaign for the two-part film adaptation.

Retail Actions Continue: Major retailers have suspended sales while Mattel implements corrections. The company emphasizes its commitment to consumer safety and appropriate content for children. 

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